Frequently Asked Questions
Everything you need to know about your rowing and regatta gear.
How do I determine the correct size for my rowing unisuit?
We recommend referring to our comprehensive size guide located on each product page. Our performance wear is designed for a snug, athletic fit; if you are between sizes, we generally suggest sizing up for comfort.
What is the typical shipping timeframe for regatta merchandise?
Standard orders are processed within 2-3 business days. During peak regatta seasons, custom or event-specific merchandise may take 7-10 business days to ship to ensure high-quality printing and finishing.
Can I return custom-printed team apparel?
Items that feature custom team logos or specific event branding are made to order and cannot be returned unless there is a manufacturing defect. Plain stock items can be returned within 30 days of purchase.
Do you offer bulk discounts for school or club rowing teams?
Yes, we provide special pricing for bulk team orders. Please contact our sales department through the 'Teamwear' portal to receive a customized quote for your club or school.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.
How should I care for my technical performance fabrics?
To maintain the longevity of your gear, we recommend a cold machine wash on a gentle cycle. Avoid fabric softeners and bleach, and always hang to dry rather than using a tumble dryer.